FestivFinds Terms & Conditions

FestivFinds Terms & Conditions

FestivFinds Balloon Company offers professional (air-filled and helium-filled) balloon decorations as balloon garlands, arches, ceilings, personalised balloons and helium balloon bouquets/compositions for privates and professionals.

Click and Collect Service

FestivFinds Balloon Company offers a Click&Collect Service that allows the customer to pick up an order at a chosen date and time. Our collecting point is located at Chemin du Foron 16, 1226 Thônex and accessible only upon placement of an order and booking of a day and time slot to pick-up the order.

Four easy steps to benefit from our Cick&Collect Service:

  1. Choose your balloon arrangement online on www.festivfinds.com under our shopping section or contact us by phone or email to get a custom balloon arrangement
  2. Confirm and Pay your order
  3. Choose an available date and time slot to pick-up your order
  4. Pick-up your order and Celebrate

Delivery Service

FestivFinds offers a delivery service 24/7 upon availability in Geneva, Vaud and France (Geneva Borders). Large-scale balloon installations are also available in other Switzerland locations with minimum order amounts applied.

Delivery Fees are applied in addition to your balloon order price and range from CHF 20 to CHF 70 for a delivery in Geneva between 10 am and 8 pm variable following the distance from the FestivFinds location to the delivery address and following the quantity of balloon arrangements that needs to be delivered. The applied fees will be calculated at the check-out in case of selection of our Delivery Service.

Applied fees for deliveries after 8 pm to 10 am, for deliveries outside of Geneva or large-scale installations start at CHF 70. In this case contact FestivFinds by phone +41 79 819 88 04 or by e-mail info@festivfinds.com to request a delivery on your desired time and location and request the applied delivery fees to your order.


Orders can be cancelled up to 3 days prior your event date by sending the cancellation request by e-mail to info@festivfinds.com and the full order amount will be refunded in the following 7 days.

After the 72 hours, the order is no more cancellable and refundable.